Shipping & Returns

Shipping Option
Free shipping over $99 all over the world except Africa.
Delivery time
Receipt of international orders take 5-7 business days. Generally, the total processing time and shipping are equal to the total delivery time. The processing time generally ranges from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the appropriate warehouse, packing and shipping the item to. After completing the treatment, the expedition begins. Transport time is the transit time express delivery from the warehouse to your delivery address.
International Shipping
We offer express delivery with insurance and confirmation tracking shipping box. It usually takes 5-7 working days for delivery. 24-48 overtime for processing time and can take up to 48 additional hours in case we need to contact the payment processor for credit card verification.
We will not be liable to charge customs fees in each country. We charge full shipping price for all returns and international trade.
* For packages that are not claimed or returned because of incomplete address, the actual shipping costs will be deducted from the refund.
* If your order does not arrive on time, there may be delay due to compensation processing customized for your country. Feel free to email us to help you locate your package at any time.
Order Tracking
Order tracking is available in the My Account page or send you a tracking link with the tracking number by email when the order was shipped.
If your order appears late, you should consider the following points:

  • * Delivery occurs only on weekdays, Monday through Friday.
  • * Of certain holidays that carriers do not pick up or deliver.
  • * We invite you free to contact us for further assistances.

Shipping & Returns
Return policy of our e-mail
When you buy from us, we want you to be completely satisfied. If for some reason you are not satisfied with your order from our e-mail, you can return it for a replacement or refund. Before returning your order, please take the time to read our return policy below. Our e-mail reserves the right to charge a handling charge on all returned products.
Our e-mail offers a full refund on most items within 3 days after receiving your order. The first step in the reimbursement process is to call customer service at monclerveste.net
We offer a full refund on all elements determined to be defective or damaged due to negligence on the part of our e-mail. The damage caused by the negligence of third party couriers or abuse of clients can not qualify an item for a refund.
When the packet returns to our office, we will examine the issue and offer a full refund if the above conditions are met. All packages that guarantees a full or partial refund will have their original shipping costs (from our e-mail you) refunded! our e-mail will not be responsible for return shipping costs (of up to our e-mail).
our e-mail reserves the right to issue a restocking fee of up to 15% based on the conditions and specifications of the returned item.

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